Terms of Use for Asia OneHealthcare Chatbot

1. Disclaimers and Limitation of Liability

  1. 1.1 You understand and agree that any use of the Asia OneHealthcare Chatbot is at your own risk. The information and responses provided by Asia OneHealthcare Chatbot are provided on “as is” and “as available” basis.
  2. 1.2 You acknowledge that the Asia OneHealthcare Chatbot uses artificial intelligence technology and may generate inaccurate, incomplete, or misleading responses, including hallucinated content. These outputs do not represent our views or advice in any way. You agree to exercise your own judgment and discretion when using the Asia OneHealthcare Chatbot.
  3. 1.3 You agree not to rely on the Asia OneHealthcare Chatbot for medical, legal, financial or other professional advice. All content generated by the chatbot is intended for informational purposes only and should not be considered as a substitute for professional advice from a qualified and licensed expert.
  4. 1.4 We do not represent, warrant or guarantee in any way that:
    1. you will achieve the same or similar results as other users of the Asia OneHealthcare Chatbot;
    2. your use of the Asia OneHealthcare Chatbot will meet your requirements or expectations;
    3. any information obtained through the Asia OneHealthcare Chatbot will be accurate, complete or reliable; and
    4. any defects or error in the operation or functionality of the Asia OneHealthcare Chatbot will be corrected.
  5. 1.5 We do not control, endorse or guarantee the security, accuracy, or availability of any third-party websites linked to/from the Asia OneHealthcare Chatbot. These links are provided for convenience only. You access external sites at your own risk, governed by their respective terms and policies.
  6. 1.6 For avoidance of doubt, you will not hold us liable for any damage or loss of any kind (whether direct or indirect) resulting from your use of third party website content, your access to or reliance on third party websites, their content or linked materials.
  7. 1.7 We, our officers, directors, employees and medical consultants will not be liable for any loss or damage of any kind, whether in contract, tort (including negligence), breach of statutory duty, loss of revenue, loss of profits, or otherwise, even if foreseeable, arising from or in connection with:
    1. Any inaccuracy or incompleteness in, or hallucinated content generated by the Asia OneHealthcare Chatbot;
    2. Your reliance on any statement, opinion, representation or information communicated through or generated by the Asia OneHealthcare Chatbot;
    3. Any delay, interruption or failure in communication, internet access difficulties or technical infrastructure; or
    4. The conduct, statement or views of any person accessing or using the Asia OneHealthcare Chatbot.

2. Privacy & Personal Data Protection Policy

  1. 2.1 By proceeding to chat, you agree to allow your personal data to be processed as stated in the Privacy and Personal Data Protection Policy which is accessible at Privacy and Personal Data Protection Policy.

3. Governing Law and Jurisdiction

  1. 3.1 The use of the Asia OneHealthcare Chatbot and these terms shall be governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by the courts of Malaysia.